A library card is needed

    * to borrow books and other materials, renew your loans and make reservations
    * to use the computers and workstations

The library card is for personal use only and the bearer of the card is responsible for all items borrowed with his/her card. Loss of a library card must be reported to a library immediately. The bearer of a lost card will not be held responsible for misuse of the card once the loss has been reported.

The Library rules apply to everyone, including those without a library card. The collections, services and public premises of the library are open to everyone willing to observe these rules.

HelMet-catalogue instructions

    *  HelMet SMS: Hold pickup notice
    *  Renewing loans
    *  Reserving library items
    *  User regulations

Arsca card is required for loans and is obtained at the circulation desk of the University of Art and Design Library.

How to obtain a Library Card

You can obtain a library card and borrowing rights by presenting a photo-enhanced ID-card such as:

    * I.D. card from EU countries
    * Passport 
    * Finnish driving licence 
    * Finnish SII card with photo, for those under 18 years also without photos
    * resident cards issued by any reception centre in Finland

Your home address must be in Finland. However, PO Box, PosteRestante as well as a long-term hotel address are also acceptable.

Persons under 15 years of age, as well as institutes or societies can also acquire the right to use the library by written consent signed by an adult guarantor. The guarantor need not be a guardian nor a relative.

    * The library card is personal property. The library card owner is responsible for all materials borrowed with the card.
    * The library card must at all times be presented for registering loans as well as for checking a customer’s right to borrow.
    * A fee of 3 € (adults and children) is collected for the renewal of a lost or damaged library card.

Data security

A customer’s personal details are recorded on the joint register of Helsinki metropolitan area libraries.

The Library has the right to register a customer’s social security number.

All customer details are confidential. The Library will not divulge these details to anyone.

After presenting an ID-card, a customer can check his or her details from the registration files. A guarantor has the right to check all details of an institution or society he or she has guaranteed, or the accumulated fees of a minor he or she has guaranteed.

Without a library card, a customer can ask to be told the expiry dates for the materials they have on loan, the number of items on loan, and any accumulated fees.

A customer can check his or her own registration file through the customer terminal.

Library card cancellation

The loss of a library card must be reported to the library immediately. This can also be done by telephone. The library will then check whether the card has already been misused.

When libraries are closed, can you report the loss of a card on the number 310 85309.

A card which has been reported lost, cannot be used for borrowing. Customers are requested to destroy a lost card should it later be found.

A fee is also collected for the replacement of a stolen library card.

Due to the borrower’s personal responsibility, in cases of misuse of a lost or stolen library card, the library will deal only with the card’s rightful owner. Contact with other possible payers, such as insurance companies, should be made by the customer